Relations with Tenants (Customers)
Contribution to Tenants (Customers)
The Company aims to provide safe and comfortable commercial spaces that meet the needs of the times to support our customers’ businesses and achieve mutual growth.
Targets of Initiatives
【1】Provide safe and comfortable commercial spaces that meet the needs of the times
【2】Improve the health and comfort performance of office buildings
Initiatives
Initiatives to provide safe and comfortable commercial spaces
In order to provide safety and comfort to our customers, we implement planned repairs and renovations aimed to prevent major accidents based on the concept of preventive maintenance, which defines the useful life period (in years or hours) for each facility and replaces the facility before it breaks down or malfunctions.
The value to offer | Our initiatives | Description | |
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Safety |
Earthquake countermeasures |
Earthquake countermeasures for building frames |
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Earthquake countermeasures for elevators |
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Developing BCP and holding drills |
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Flooding counter-measures |
Installation of flood-control panels |
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Equipment rooms set on the second floor or higher |
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Securing power sources |
Receiving power from multiple lines |
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Installation of emergency-use generators |
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Comfort |
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Enhancing tenant services |
Twin system by Business Department and Property Management Department |
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Preventive maintenance |
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Upgrading amenities |
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Improving accessibility |
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Disaster-Prevention Functions
Seismic isolation devices
Laminated rubber isolators and steel dampers will reduce earthquake shaking and minimize shaking of the building. Not only do they secure building users’ safety, but they also prevent furniture and fixtures from being damaged by falling.
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Seismically non-isolated building
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Seismically isolated building※
Building with S Grade seismic performance※
In comparison with an ordinary seismic-resistant building, this building minimizes shaking by up to approximately one-third and prevents more than minor damages even in the case of major earthquakes with a seismic intensity of about six to seven. Also, even after such quakes, its main functions will be ensured by its seismic performance comparable to disaster prevention bases and disaster base hospitals.
- *Nikken Sekkei LTD.’s standards
Emergency-use generators
Emergency-use generators are installed in case electricity supply is cut during disasters or unexpected events. In addition to lighting leased rooms to a level of brightness that allows business to operate unimpeded, they will also allow the use of some computers, televisions, and other equipment.
Satisfaction surveys for tenants’ employees
By understanding our customers’ direct feedback, needs and level of satisfaction, and having discovered issues and areas for improvement, we will work to provide safer and more comfortable commercial spaces.