Relations with Tenants (Customers)
Contribution to Tenants (Customers)
Policy
The Company aims to provide safe and comfortable commercial spaces that meet the needs of the times to support our customers' businesses and achieve mutual growth.
Strategy
Planned repair and renovation investments
In order to provide safety, security and comfort to our customers, we implement planned repairs and renovations aimed to prevent major accidents based on the concept of preventive maintenance, which defines the useful life period (in years or hours) based on our own standards for each facility and replaces the facility before it breaks down or malfunctions.
Disaster-Prevention Functions
Seismic isolation devices
Laminated rubber isolators and steel dampers will reduce earthquake shaking and minimize shaking of the building. Not only do they secure building users' safety, but they also prevent furniture and fixtures from being damaged by falling.
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Seismically non-isolated building

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Seismically isolated building

Building with S Grade seismic performance
In comparison with an ordinary seismic-resistant building, this building minimizes shaking by up to approximately one-third and prevents more than minor damages even in the case of major earthquakes with a seismic intensity of about six to seven. Also, even after such quakes, its main functions will be ensured by its seismic performance comparable to disaster prevention bases and disaster base hospitals.
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*Nikken Sekkei LTD.'s standards

Emergency-use generators
Emergency-use generators are installed in case electricity supply is cut during disasters or unexpected events. In addition to lighting leased rooms to a level of brightness that allows business to operate unimpeded, they will also allow the use of some computers, televisions, and other equipment.
Other Initiatives
Sustainability Report 2025 (P.37 Relations with Tenants (Customers)) [PDF:3,663KB]
Indicators and Targets
Sustainability Report 2025 Initiatives and KPIs Linked to Materiality [PDF:3,633KB]